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How junk removal can become the world’s biggest game of lost and found

How junk removal can become the world’s biggest game of lost and found

Published: 
June 27, 2022
Updated: 
April 9, 2024
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5 min read

Lost and Found: When you've accidentally left something important in the junk pile we've just removed, we put our detective caps on.

In the junk removal business, most of what we pick up is often just junk. However, there are valuable exceptions to this. In our 30 years of being in business, 1-800-GOT-JUNK? has encountered some fantastic lost-and-found stories on the job that employees will recount to their grandchildren years from now.

In Long Island, New York, a small box containing a widow’s engagement and wedding rings was accidentally misplaced during the use of our service. The elderly woman was reunited with her precious belongings after our 1-800-GOT-JUNK? franchise owner painstakingly went through his trucks to locate the rings in their tiny box.

Another memorable lost-and-found story took place in Vancouver, BC, when our crew was clearing out an abandoned storefront downtown. They were shocked to discover $400,000 in Canadian bank notes circa 1930–the treasure was handed over to relatives of the late owner. More money was found later that year when a Massachusetts homeowner accidentally threw out $1000. It was quickly recovered and returned to the thankful customer by the honest truck team crew. In Spokane, Washington, a junked pinball machine yielded a box full of coins—including a buffalo nickel worth $100, which was returned to its owner.

The lesson learned here? Make sure you know what you’re tossing before tossing it. Old filing boxes piled in the garage may be hiding baby photos. And that area rug your grandparents have kept in the same spot for fifty years may be concealing a long-forgotten savings fund. Even if you’re in a rush to get the basement cleared out, consider the value that could be hidden in your junk!

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Frequently asked questions

How does 1-800-GOT-JUNK? charge for junk removal?

1-800-GOT-JUNK? is more affordable than you may think. Our junk removal prices are all-inclusive, which means you get:

  • Professional, uniformed and insured crew members
  • Junk removal from anywhere on the premises
  • Loading, lifting and sorting
  • Recycling, donating and disposing of items
  • Transfer station tariffs and fees
  • Gas and travel

We charge by the amount of space your items take up in the truck. We think it’s more fair to you to price by volume instead of the length of time it takes us to lift and load. The best part is we’re cheaper in bulk: the more stuff you have, the more value you get!

For materials with a heavy cubic weight, like dirt, concrete, and gravel, pricing is based on the total volume the material takes up in the truck, up to a maximum of one foot in height for a full truck.

Email us at business@1800gotjunk.com or call us at 1-888-475-3461

Do you provide recurrent, bulk-service pricing discounts?

If you need service on a weekly, monthly, or quarterly basis, we offer bulk pricing discounts. This gives you better value compared to common alternatives, such as dumpsters or less-professional junk removal services.

Interested? Call our business account team at 1-866-916-5865 to discuss your needs as well as pricing options.

When should I expect you to arrive?

On the day of your appointment with us, our friendly, uniformed truck team members will give you a call 15-30 minutes before the start of your two-hour promise window. They’ll say hi, let you know what time they plan to arrive, and confirm any other details about your appointment if needed.

Do you service multiple locations?

Whether your business has a single location or multiple locations, we can create a custom junk removal solution that works for you. We can coordinate pickups at multiple locations at a local, regional, and national level. Rather than work with dozens of regional or local companies, let 1-800-GOT-JUNK? handle the jobs across all your locations.

Can you remove large and bulky items?

Absolutely! We take large items all the time. As long as it can be lifted and loaded into the truck by two people, we'll be happy to take it away for you!

What items can 1-800-GOT-JUNK? remove?

We work with all types of businesses and can handle any type of job - cleanouts, bulk item removal, general junk removal and even specific items like cardboard or pallets. We can take pretty much anything as long as it's not toxic or hazardous. We can remove your items from wherever they’re located, whether it’s your office, store, site or anywhere else—all you have to do is point!

Are you licensed and insured?

Yes, we're fully licensed, bonded and insured! We have insurance covering damages to both persons and property for every single booking.

Do you service my region/location?

While we don't quite service the entire map, we cover almost every greater metropolitan area across the US, Canada, and Australia. To see if we’re in your neighbourhood, you can start a booking by entering your postal code.

What are your hours of operation?

Our customer service center is open 24/7, so we’re here whenever you need us! While operating hours may vary in our franchise locations, we offer same-day and off-hours service, including weekends.

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