1-800-GOT-JUNK? contributes to landfill diversion by saving 3 tons of books
When an emergency call came in, the owner of 1-800-GOT-JUNK? in D.C. didn’t think twice. See how they saved 3 tons of books from the landfill!

When an emergency call came in Monday morning, Claudine Rubin didn’t think twice. As owner of 1-800-GOT-JUNK? in D.C., she dispatched a truck as fast as possible to Richard Byrd Library in Springfield, Virginia. There, over three tons of books needed to be delivered to a warehouse over an hour away.
The customer, Carolyn Thompson, was in a bind: she had thousands of books to transport from the library to her charity, Velocity of Books, but no way to move them. On top of that, the library was booked for a community event that evening and the books were overcrowding the space.
Waveland Banks, operations manager for 1-800-GOT-JUNK?, says he had no idea of the volume of books until he arrived. At first, he thought one truck would be enough but he ended up needing a second. Bagging the books and loading the trucks took Wave and his team over three hours, and they spent another few hours in traffic each way. When they arrived at the warehouse, they had to unload and organize over 6000 pounds of books into boxes.
“It was a lot of work but our team was more than willing to step in,” he says. “We all felt great about being able to help Carolyn out.”
While this was an unexpected interruption to the franchise’s usual day-to-day, Claudine says she and her team jumped at the opportunity to help a cause they’re passionate about.
“We’ve been collecting and donating books to this organization by the truck load for about a year,” she says. “We are passionate about literacy and believe that books should be read, not thrown away.”
By donating to organizations like Velocity of Books, Claudine and her team have diverted thousands of books from their local landfill. Carolyn says the ongoing support and quick response by Claudine’s team has had a profound effect on her organization and the community.
“I was in tears after I talked to Wave and knew that help was on the way,” Carolyn says. “1-800-GOT-JUNK? saved our reputation with our donor and their reputation with the community.”
Frequently asked questions
1-800-GOT-JUNK? is more affordable than you may think. Our junk removal prices are all-inclusive, which means you get:
- Professional, uniformed and insured crew members
- Junk removal from anywhere on the premises
- Loading, lifting and sorting
- Recycling, donating and disposing of items
- Transfer station tariffs and fees
- Gas and travel
We charge by the amount of space your items take up in the truck. We think it’s more fair to you to price by volume instead of the length of time it takes us to lift and load. The best part is we’re cheaper in bulk: the more stuff you have, the more value you get!
For materials with a heavy cubic weight, like dirt, concrete, and gravel, pricing is based on the total volume the material takes up in the truck, up to a maximum of one foot in height for a full truck.
Email us at business@1800gotjunk.com or call us at 1-888-475-3461
If you need service on a weekly, monthly, or quarterly basis, we offer bulk pricing discounts. This gives you better value compared to common alternatives, such as dumpsters or less-professional junk removal services.
Interested? Call our business account team at 1-866-916-5865 to discuss your needs as well as pricing options.
On the day of your appointment with us, our friendly, uniformed truck team members will give you a call 15-30 minutes before the start of your two-hour promise window. They’ll say hi, let you know what time they plan to arrive, and confirm any other details about your appointment if needed.
Whether your business has a single location or multiple locations, we can create a custom junk removal solution that works for you. We can coordinate pickups at multiple locations at a local, regional, and national level. Rather than work with dozens of regional or local companies, let 1-800-GOT-JUNK? handle the jobs across all your locations.
Absolutely! We take large items all the time. As long as it can be lifted and loaded into the truck by two people, we'll be happy to take it away for you!
We work with all types of businesses and can handle any type of job - cleanouts, bulk item removal, general junk removal and even specific items like cardboard or pallets. We can take pretty much anything as long as it's not toxic or hazardous. We can remove your items from wherever they’re located, whether it’s your office, store, site or anywhere else—all you have to do is point!
Yes, we're fully licensed, bonded and insured! We have insurance covering damages to both persons and property for every single booking.
While we don't quite service the entire map, we cover almost every greater metropolitan area across the US, Canada, and Australia. To see if we’re in your neighbourhood, you can start a booking by entering your postal code.
Our customer service center is open 24/7, so we’re here whenever you need us! While operating hours may vary in our franchise locations, we offer same-day and off-hours service, including weekends.


